Eight short, friendly emails for every stage after you send a quote. Copy one, change the bits in [square brackets], and send.
Most customers don’t say no. They just get busy. A short, polite follow-up is usually welcome, and it shows you’re organised. A simple rhythm that works for most trades:
Stop as soon as they reply, either way. Nobody likes being chased after they’ve answered.
Each one is short on purpose. Customers read them on their phones.
Subject: Quick check on your quote
Subject: Quick check on your quote Hi [Name], Just checking the quote for [the job] came through OK. Happy to answer any questions or talk through the options. If you’d like to go ahead, you can reply to this email and I’ll pencil in a date. Thanks, [Your name] [Business name] · [Phone]
Subject: Your quote for [the job]
Subject: Your quote for [the job] Hi [Name], Thanks for showing me round on [day]. As promised, your quote for [the job] is attached: [price], including [what’s included]. I can usually start within [timeframe]. Any questions, just reply or call me on [phone]. Thanks, [Your name]
Subject: Anything I can clarify on your quote?
Subject: Anything I can clarify on your quote? Hi [Name], I know you may be getting a few prices, so I wanted to make sure mine is clear. It includes [key inclusions] and [guarantee or materials detail], and the price is fixed for [validity period]. If anything doesn’t compare like-for-like, let me know and I’ll explain. Thanks, [Your name]
Subject: Still thinking about [the job]?
Subject: Still thinking about [the job]? Hi [Name], I wanted to follow up on the quote I sent for [the job] last week. No pressure at all; I just don’t want it to get lost in your inbox. If the timing or budget has changed, tell me and I’ll see what I can do. Thanks, [Your name]
Subject: Should I keep your slot?
Subject: Should I keep your slot? Hi [Name], I’m planning my diary for the next few weeks and wondered whether you’d like me to hold a slot for [the job]. If you’ve decided to go another way, no problem at all, and thanks for considering us. All the best, [Your name]
Subject: A few options for [the job]
Subject: A few options for [the job] Hi [Name], Thanks for coming back to me. If the budget is tight, here are a couple of options: • [Option 1, e.g. a simpler finish] for [price] • [Option 2, e.g. splitting the work] for [price] Happy to talk it through. Thanks, [Your name]
Subject: Booked in: [the job]
Subject: Booked in: [the job] Hi [Name], Great news, thanks for choosing us. I’ve booked [the job] for [date and time]. Before then, [anything they need to do, e.g. clear the area]. If anything changes, just reply to this email. Thanks, [Your name]
Subject: Thanks for letting me know
Subject: Thanks for letting me know Hi [Name], Thanks for letting me know, I appreciate it. If you need anything in future, or a second opinion, I’m happy to help. All the best, [Your name]
Want these written and sent for you, on time, in your name? That’s what LeadFlowEase does. Or write your own with the free follow-up writer.
